Anders Hammarbäck

Commercial, Operations

2024

Board Member

2023 - 2024

Owner, Consultant

2024

Supporting companies as a consultant - engagements focus on Growth, Commercial partnerships, Fundraising, Organization and Strategy

Venture Partner

2024

Investor, entrepreneur, operator, board member I Ex-McKinsey

Partner

2018 - 2024

Managing Partner responsible for venture capital firm Antler in the Nordic region. Hired as 15th person onboard on Antler globally for the second location. Antler is a global early-stage venture capital firm which, invests in the world’s brightest individuals and startups across tech sectors. Achievements includes: ▪ Raised an oversubscribed venture capital fund at USD 36 m, raised an additional EUR 50 m for next fund ▪ Built up brand, team of 25, operations and manage day to day ops and growth ▪ Supporting market expansion into new countries ▪ Invested in an early stage portfolio of startups, including: Modoyo, Teemyco, Treyd, xNomad, Passbuy, Equality Check, Buddywise, Hypertype, Circulate, PryvX, Wingbits, TWO, Steep, Finetune DB, Zupply Since joining, the firm has expanded from 1 to 30 locations worldwide.

Board Member (observer)

2022 - 2024

Chief Operating Officer

2016 - 2018

Chief Operating Officer (COO), Qliro Financial Services Qliro is a fintech firm in Stockholm, providing innovative payment services for e-commerce, personal loans and savings, originally part of the CDON Group. (Successfully listed on stock exchange after leaving the firm). Achievements as COO during the early stage of growth: ▪ Built-up and led team of 60 staff: People team, Customer Service, Product Ops, Onboarding/Integration, Information Security and Risk Management, incorporated Town Hall meetings, OKRs etc. ▪ Improved customer satisfaction and success through diligent measurement and quality control with NPS as leading KPI ▪ Managed several critical B2B e-commerce accounts and led CRM work ▪ Led strategic projects including information security, GDPR, ESG reporting etc. ▪ Implemented contact center systems, managed cross company SWATs during Black Fridays

Country Manager / Vice President China

2012 - 2016

▪ GM of business unit, leading team of 50 with full P&L responsibility to manage and grow the franchise network of 100+ English training centers (5,000+ staff) across 50 cities in China including online Ed-tech product development, roll out and sales. ▪ Managed all functions including finance, marketing, operations, IT, product development, project management and logistics in a high-growth industry showing strong financial results. ▪ Challenges and opportunities included site selection, financial regulation, online marketing transformation, industry digitalization, teacher and staff recruitment/retention. Also developed big data machine learning solution for customer retention. ▪ Achieved strong top-line and bottom-line business growth, improved customer satisfaction/NPS and better customer retention, expanded to new cities, implemented new digital products etc. ▪ Using both Mandarin and English to ensure strong partnerships with Chinese franchise owners.

Senior Director of Production / Operations

2009 - 2012

Built-up and led team of 10 managers across China to manage the quality and efficiency of EF's operations. ▪ Achieved operational excellence by managing utilization of resources (classrooms, teachers etc.). ▪ Built stronger quality through academic operations by Product development and launches, Staff training programs and standardization, Service staff training with NPS as leading star, doubling NPS in 2 years ▪ Improved customer retention greatly by 15%-points in the first year, through detailed cohort analytics and careful management by city, school, teacher, service staff ▪ Incorporating mystery shopping to enhance quality throughout the network ▪ Drove digitalization agenda, with digital classroom tools, iPads, Interactive whiteboards, learning apps, scheduling systems etc.

Senior Associate

2007 - 2009

Associate strategy consultant, serving clients in several continents etc. Ample exposure to tech, telecom, financial services, subscription businesses. ▪ Finished projects include: Cost reduction initiatives, China market entry, commercial strategy, lean services transformation, product innovation and enhancements. ▪ Work included data analytics and research, problem-solving with clients, presenting findings to top management, and implementation ▪ Projects in Europe, Africa, China

Summer Analyst

2005 - 2005

Gained valuable experience in M&A and investment banking through the divestment of a Scandinavian media company to a private equity player

Founder, CEO

1999 - 2005

Founder and manager of IT/web company Mimers Brunn, a portal geared toward students and teachers in Sweden. The site www.mimersbrunn.se contains useful information about various subjects, to be considered as a complementary e-resource. Exit through M&A in 2005. Gained deep experience in public speaking, negotiation skills, IT project management etc.

Project Manager

2004 - 2004

Created corporate stategy for mobile data services