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Master of Business Administration (MBA)
(1994 - 1996)
2015
2021
2016
2015 - 2016
2013
2013
Clients Include: Verizon (partnership with Cloud Foundry for PaaS solution), Medidata, and New Relic Provide experienced product management, product marketing and product strategy consulting services to both emerging and established companies. Projects include defining the overall product strategy, business and product plans for new markets, managing the product design, prototypes and development process, developing the product positioning, pricing and packaging for new products, and planning and managing the product launch.
2015 - 2016
2015 - 2016
Collaborate and work with Sales Enablement team to create an on-boarding training program (30-60-90 day plan) that prepares new Sales employees, to acquire the necessary knowledge, skills, and tools to become effective and successful sales representatives at New Relic.
2012 - 2012
2012 - 2012
Responsible for product strategy, product management, product marketing, development and operations for ServiceSource's cloud applications and technology. At ServiceSource, I was responsible for releasing the market's first cloud application designed to maximize recurring revenue through the renewal of subscriptions, maintenance and support contracts. Results: 1) Established ServiceSource as a SaaS company - transform from BPO to SaaS+ Service Company 2) Delivered General availability release of Renew On Demand to the market - Sept. 2012, on target 3) Created alpha testing and beta program for Renew On Demand - Beta live on June 2012, on target 4) Designed change management program, product sponsorship program for Renew on Demand 5) Hired key talent to develop the company's first product training curriculum for Renew On Demand 6) Implemented new agile development process, tools, program management and prototyping tools 7) Built the strongest product engineering, QA, operations, and product management team 8) Designed and delivered several new prototype: mobile, analytics, benchmarking, industry verticals 9) Designed and delivered an overall partner network and integration strategy for Renew On Demand 10) Managed the design, development and integration of Renew On Demand with SFDC 11) Developed demo stories and demos for GA launch, partner network and User Conference
2010 - 2012
2010 - 2012
Responsible for the design, development and delivery of 5 leading enterprise SaaS applications for Energy and Emissions Management at C3. Results: 1) Received award of excellence for two product designs: Energy Audit and Sustainability 2) Designed and prototype with PG&E a new self-service product for Utilities - Energy Advisor 3) Promoted from managing one product area to managing the application product team 4) Designed and delivered a new energy benchmarking application and partnership with Energy Star Sought out by executives for driving cross-functional action without exercising formal authority: demo for C3's enterprise solution, developing energy advisor prototype, and product release planning.
2009 - 2010
2009 - 2010
Led and managed a team of 400 product managers across the 3 CRM product lines and responsible for 5 product releases Managed the product roadmaps, business plans and operations for over a $1.2 Billion business at Oracle. Responsible for the investment allocation and development plans for over 1,000 engineers with the goal to grow CRM revenues to a $1.4 Billion business; retain and evolve over 900 installed customer base to Fusion CRM.
2007 - 2009
2007 - 2009
Responsible for the product development lifecycle of over six new products including: a Workforce Performance Management suite of analytical applications, and the first Environmental Sustainability solution in the market. Results: 1) Delivered the first and leading environmental sustainability application for commerical buildings 2) Achieved award of excellence for Product Management for outstanding personal achievement and dedication to customers 3) Promoted to EVP within first year of hire 4) Promoted to General Manager within second year of hire
2005 - 2006
2005 - 2006
Group Vice President, Industry Application Solutions Led and managed a team responsible for developing the industry application vision, roadmap, market analysis, and 3 year product plans for the top 20 global industries. Vice President, Customer Relationship Management Applications Led and managed the Siebel acquisition and integration team, responsible for reviewing the portfolio of solutions and determining the short-term and long-term product integration plans.
1998 - 2004
1998 - 2004
Led product management and responsible for 6 product releases in 3 years, 4 acquisitions (Vantive, Calico, Annuncio, Istante), and over 250 detailed product designs resulting in $90 Million in license revenue.
1996 - 1998
1996 - 1998
Project Manager responsible for the succesful implementation of PeopleSoft Financials for Transamerica Insurance in Los Angeles, California. Ranked in top 1% of peer group.