Gerald (Jerry) Kinnick

Portfolio Operations

2020

Focus on portfolio company growth, specifically in the BPO sector, through mergers and/or acquisitions of businesses or parts of businesses that enhance the strategic growth and complimentary services we expect in the BPO industry.

President

2019 - 2020

Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. Our Fortune-500 clients rely on our vast expertise in customer care management. CGS customer care and call center solutions leverage world class voice, chat, email, and social technologies. We have over 15K employees in 14 major international markets that serve Tier 1 clients across multiple industry verticals.

General Manager - Telecommunication Sector

2017 - 2019

Providing end to end business services including Human Resources, Finance and Accounting, Learning, Legal, Multi-channel print and digital delivery and customer experience all supported by our selection of technology packages. Let us help you with your digital transformation!

Senior Vice President Global Operations

2017 - 2017

Senior Vice President North America Customer Care

2016 - 2017

Senior Vice President Finance

2014 - 2016

SVP of Finance, Financial Planning and Analysis (CFO) for North America and Work at Home operations including strategic financial planning, budgeting & oversight to spending trends and execution, including all financial and site operations reporting (domestic and offshore).

Senior Vice President Operations

2012 - 2014

Senior Vice President Global Account Management

2011 - 2012

Manage a porfolio of client accounts serviced primarily out of APAC but have global operations.

Senior Vice President Philippines Operations

2010 - 2011

Vice President Operations Philippines Operations

2009 - 2010

Director - Account Operations

2004 - 2009

Sr Manager - Vendor Management

2002 - 2004

Sr Mgr

2000 - 2002