HD

Henri Deshays

Relation Clientèle - Attachée de Direction / Guest Relations - Duty Manager

France

Skills

Hôtel
Management
Formation
Gestion hôtelière
Secteur hôtellerie
Front Office
Hôtellerie
MICROS
Organisation des chambres
Service client
Hôtels de luxe
Opéra
Pré-ouverture
Hotel Management
Hospitality Industry
Tourism
Customer Service
Hospitality Management

Work Experience

  • Attachée de Direction / Duty Manager

    2021

  • Guest Relations Manager

    2015 - 2019

    478 rooms: Largest 5 star hotel in France Leading France Business hotel 2013, 2014 and 2015 @ World Travel Awards France leading conference hotel 2014 Best France conference hotel 2015 @ International Hotel Award

  • Guest Relations Assistant Manager

    2012 - 2015

    Replacement of Guest Relations Manager 478 rooms: Largest 5 star hotel in France Leading France Business hotel 2013, 2014 and 2015 @ World Travel Awards France leading conference hotel 2014 Best France conference hotel 2015 @ International Hotel Award

Hilton Arc de Triomphe Paris

2004 - 2012

  • Various Positions

    2004 - 2012

    1st hotel in the world, awarded both ISO9001 and SA8000 Executive Lounge Manager: 8 months (Formation Leadership) Night Manager: 2 years (Employee of the month) Junior Night Manager: 3 months (Filing of Night procedures) Night Audit: 3 years Switchboard Operator/ Receptionist: 9 months (Hotel opening/ Filing of procedures)