Justin Berka

SVP Technology

2023 - 2024

VP of Data

2021 - 2023

Director Of Analytics

2020 - 2021

Head of Go-To-Market Analytics & Data Science

2017 - 2020

Led the go-to-market analytics & data science team to provide global partnership and insights to business (Marketing, Sales, Finance, Business Operations) and product (Growth R&D) functions. Senior data science leader for Intercom’s self-serve business. Team projects included business KPI definitions, A/B testing and experimentation, LTV modeling, expansion prediction, marketing attribution models, and many more.

Data Scientist

2014 - 2017

First analytics & data science hire; responsible for analytics, data engineering, and data vision/roadmap supporting Marketing, E-commerce, and Engineering teams for Drive/Overdrive + Cozmo. Projects included core metrics, executive/board KPI support, LTV and add-on modeling, feature analytics, e-commerce reporting, ETL pipelines.

VP, Analytics

2013 - 2014

Founded analytics & data engineering function following Series B round and set strategic goals/roadmap. Provided data insights for R&D, Sales, and Marketing. Developed Fuze's internal analytics platform (querying, ETL, data warehouse, sales enablement and videoconference quality tools).

Analytics Engineer

2012 - 2013

Grew and led first centralized analytics & data engineering team, provided data and experimentation enablement for R&D and city operations teams (across 25+ cities), and created multiple internal data tools (Querybuilder for data access, Vertica warehouse, A/B testing framework, ETL system).

Senior Data Engineer

2012 - 2012

First version of Yammer's customer-facing analytics feature (data objects, backend API code, and frontend visualizations), and internal data tools (KPI dashboards, sales-enablement tool, query tool).

Quantitative Product Analyst

2011 - 2012

Insights/quantitative analysis/data-driven recommendations for Product, Engineering, Sales, Marketing, and Support teams, and data pipelines to unlock new analyses and data.

Associate Analyst/Analyst, Antitrust and Intellectual Property

2009 - 2011

- Economic analysis (modeling/regressions/market share computations) for antitrust cases, merger transaction reviews, and patent infringement matters. - Selected projects: Oracle America v. Google (patent), Edwards Lifesciences v. CoreValve (patent), Apple v. Motorola (patent), Coty/OPI (antitrust), Serta/Simmons (antitrust).

Associate Analyst, Transfer Pricing

2008 - 2009

Transfer pricing work (transaction frameworks using arm's length standards, comparables analysis)