Kevin Zuber

Chief Operating Officer

2022

Chief Compliance Officer

2021 - 2022

Brand Ambassador

2020 - 2022

Proud brand ambassador focused on engaging and growing SoFi’s member community and creating a buzz around new products and services. We make an impact by providing critical feedback that helps shape the future of SoFi. Special perks include access to events, limited-edition swag, and more.

Compliance Manager

2019 - 2021

Oversaw compliance duties and directives for the entire Michigan operations at one of the largest vertically integrated multi-state cannabis operators in the United States. • Achieved a company record by exceeding all facility opening timelines, without any deficiencies, when opening the Michigan facility, resulting in launching the facility within five months from initiating construction. • Ensured all packaging, policies, procedures, and manufacturing formulas comply with Michigan regulations. • Passed all Marijuana Regulatory Agency and Bureau of Fire Services inspections with no deficiencies. • Conducted internal audits to ensure all state regulations and company policies are followed. • Attained an in-depth knowledge of state and local laws in order to provide rapid responses and compliant decisions to changes to laws and other market vulnerabilities.

Compliance Technician / S&OP Analyst

2019 - 2019

Oversaw seed-to-sale compliance for one of the largest vertical integrated cannabis companies in the State of Michigan. • Quickly earned a reputation for accurate and on-time reporting when entering and maintaining data in the state-required cannabis tracking system (METRC). • Tasked by managers to create scheduled and ad-hoc reports for executives, cultivation, trim, packaging, distribution, and wholesale. • Performed key compliance projects to ensure compliance with regulatory requirements to remain current with state and local laws in an ever-changing regulatory environment. • Developed training methodologies based on industry best practices and facilitated training sessions for other technicians and shift leaders. • Managed and supported compliance projects to achieve plant quality objectives and initiatives, participating in and contributing to committees/teams that support compliance programs.

Compliance Administrator

2017 - 2018

Investigated, researched, and analyzed system-generated cases to determine if activity warrants filing a Suspicious Activity Report (SAR). Wrote SAR narratives and documented justifications for non-filing. • Enhanced efficiency by recommending and implementing new scenarios to reduce manual reviews and incorporate current industry best practices. • Reduced false-positive cases by conducting an analysis of existing Patriot Officer scenarios and developing and executing changes to existing scenarios. • Reviewed cash transaction information to generate and e-File Currency Transaction Reports. • Developed improved procedures to conduct OFAC searches, document possible matches and report necessary 314a lists matches.

Human Resources Analyst

2016 - 2017

Supported departmental and enterprise-wide projects and systems while performing analysis of core functions and areas to identify systems or processes inefficiencies and collaborate with business units to implement solutions. • Reduced overtime paid to staff and increased the quality of reporting, eliminating potential human error and allowing near real-time reporting. • Revamped the documentation of new and existing processes to create job aids and training materials. • Designed and maintained databases to provide metrics, forecast trends, and generate reports for management. • Frequently sought as a backup to Senior Payroll Professional, including processing weekly payroll once a month. • Promoted diversity and inclusion policies through HR Compliance, including creating the annual EEO-1 reporting and updating the Affirmative Action Plan.

Human Resources/Learning & Development

2016 - 2016

Tasked with a temporary assignment to administer the bank’s Learning Management System, update the Teller and Personal Banker curriculum, and managed the bank’s benefit programs, including the cafeteria plan, 401(k), frozen defined benefit plan, and other fringe benefits. • Maintained all benefits administration, including audits and day to day functions, while the bank continued to struggle to fill all benefits positions. • Oversaw the frozen pension plan administration and 401k and compiled data, and generated required regulatory filings for the bank’s benefit plans. • Reduced time spent on billing by eight hours per month by transitioning benefit premium payments to payroll vendor, ADP. • Developed procedures for improving organization and efficiency while creating, maintaining and administering all personnel files and managing all employment documentation.

BSA/AML Analyst

2014 - 2016

Investigated, researched, and analyzed system-generated alerts, cases, and suspicious activity referrals from branches and departments. • Used sound judgment and analytic skills to determine if initial suspicious activity report (SAR) filings were warranted. • Monitored high risk customers, reviewed account activity and prior SAR filings to determine if subsequent SAR filings were justified. • Completed SAR's, including narratives and supporting documentation while documenting non-SAR filing decisions with appropriate supporting documentation. • Prevented possible fraudulent cases to secure zero deficiencies by researching, reviewing, and documenting possible OFAC and PEP matches. • Commended for conducting application and best practice training sessions.

Ops Support Svcs Analyst

2012 - 2014

Provided project management and technical support to the six departments within Operations Support Services. • Upgraded the Branch Operations Recovery departments collections system from completely manual, duplicate data entry operation into fully integrated collection monitoring and reporting system. • Designed and built custom databases to manipulate data and semi-automate manual processes. • Organized and designed monthly Operations Review and statistical review for multiple business units for presentment to the management committee. • Managed upgrade and regression testing of multiple branch and back office applications. • Implemented a process to determine possible point of compromise for debit and credit card breaches. • Conducted rules analysis of current debit card fraud rules. Recommended changes to mitigate losses while reducing false positive cases.

Internal Help Desk Analyst II

2010 - 2012

• Acted as a resource and point of contact for branch and department personnel dealing with customers in matters that involved policies and procedures, customer service, operating efficiency, and problem resolution. • Responded to tickets assigned to the department. • Acted as tier one tech support including password resets and user setup. • Analyzed department procedures to increase efficiency. • Assisted and trained other Internal Help Desk employees. • Assisted in maintaining department SharePoint site. • Acted as a relief Assistant Branch Manager for three months. • Drafted department job aides and procedures. • Drafted, reviewed, executed, and validated test scripts for Aperio, Desktop Teller, and Signature upgrade and regression testing.

Compliance Specialist

2007 - 2010

Audited Regulation CC holds and notices, and processed Regulation E and Regulation Z claims. • Spearheaded a pilot Regulation CC audit and training program which reduced branch errors by 70%. Facilitated customized training sessions at branch locations two to four times per month. • Successfully identified and remedied bank practices that violated federal banking regulations. • Designed department database to reduce data entry and increase reporting capabilities. • Overhauled department procedures and job aides streamlining processes. • Guided the Conversion Command Center as a Subject Matter Expert in Desktop Teller and EFT/Card systems.

Teller

2007 - 2007

Flight Attendant

2005 - 2007

Teller

2003 - 2005