Locations:
Min Investment:
Max Investment:
Target Investment:
(2011 - 2016)
2024
2024
Freelance
2024 - 2024
2024 - 2024
- Working with Natural Language Processing (NLP) - Configuring promts to GPT - Breakdown diagnostics - Monitoring servers and related systems via Grafana - Development of documentation for more efficient work of Technical Support - Setting up integration both by means of basic functions within the platform and working with scripts and APIs. - Communication with company employees and partners for faster resolution of complex issues - Working with the database (Mango, clickhouse) Linux Administration Participated in the integration of : AMO, Astrisk,Bitrix 24, Beeline,invideon, megafon,Mango,Sipnet,SipUni, Rostelecom,UIS, onlinePBX,Zoom, zadarm, HelpDeskEddy, zadarma
2024 - 2024
2024 - 2024
Project: - Work with GDS Sirena Travel - Postman testing requests - Writing manuals
2024 - 2024
2024 - 2024
Project: - Coordinating the UX design - Working with click house - Working with marketing agencies
2022 - 2023
2022 - 2023
- Communication with clients regarding project analysis - Conducting A/B testing of release versions - Setting up alerts for Zabbix Automating programs in Python - Recording training videos for clients - Setting up integrations - Developing pipelines
2022 - 2023
- Postman ( swagger work) - Work with GIT - Kibana log analysis - Work with Jenkins - Work with SQL - Preparing scripts in Python - Basic configuration of chatbot algorithm (Routing, identification of key query metrics, A/B testing analysis) - Working with XML, JSON and other files - Assist testers in preparation for release - Help Devops including server administration.
2022 - 2023
2022 - 2023
Project: - Development of strategies for strengthening cooperation - Holding meetings - Preparation of documents
2021 - 2022
2021 - 2022
- Assist in resolving technical issues in related departments. - Respond promptly to incidents. - Customize 1C (Management, Enterprise) configuration work. - Describe and reproduce bugs. - Searching logs - Work with database (Oracle) - Configuring Grafana alerts - ci/cd
2021 - 2021
2021 - 2021
Project: - Access distribution, integration with social networks and messengers, setting up CRM (different) with platforms, connecting funnels, and working with proxies. - Prompt resolution of complex incidents.
2021 - 2021
2021 - 2021
Metrics and units should be strictly adhered to.In addition, tasks such as analysis, uploading files from remote servers, and manual testing should be performed.(Project Work) It is recommended that communication with customers be prompt and efficient, which includes responding promptly to incidents and addressing suggestions for system improvement.It is also advisable to study CRM systems.- Designing business processes on theTerrasoft bpm'online platform to set up a CRMsystem- Creating error cards in Kaiten that are not relatedto bugs- Working withthe database- Resolvingout-of-the-box situations- Completing the brief- Prepare integration documents - Reconcile datain documents - Write system manualsfor routing - Set up alerts in Zabbix - Inform users abouttechnical work on the siteduring crashes Tasks may be escalated to other departments. Additionally, participation in process surveys is required for gathering and generating business and functional requirements. - Working together with a junior analyst to improve the platform for the client, in accordance with the project's framework. - Drafting TOR for development.
2019 - 2020
2019 - 2020
This task involves resolving incidents on line 2 and 3, sending queries via SQL, monitoring Zabbix servers, working with document management systems such as EDI, XML, XSLT, EANCOM/EDIFACT, and interacting with LINUX. Addressing incidents with vendors and providers in a professional and collaborative manner.