Manu Rikhye

Partner

2022

Partner

2017

growX is an early-stage investment firm based out of Delhi. growX helps start-ups scale by investing time and money in the businesses, and typically works closely with the investee companies at a strategic and operational level. growX investments are focused on seed and angel stages across a wide range of sectors.

Chairman

2016 - 2018

Leading business strategy and governance Providing operational guidance Nurturing talent

EVP & Managing Director | Encore India

2005 - 2017

Spearheaded India operations of Encore Capital Group, a global leader in debt management and recovery. India is Encore’s largest employee base location, globally, and is an acknowledged key growth contributor for the Company Led the acquisition of Baycorp, a key debt purchasing and contingency collections company based in Australia and New Zealand, in 2015. Played a key role in acquisition of UK’s leading Debt Buying Company Cabot in 2014 Retail consumer recovery from India Business Operations grew from $40K in 2005 to $176Mn in 2014. An EBITDA impact of $130mn for 2014 Ensured strict adherence to the guidelines on CFPB (Consumer Financial Protection Bureau) and as per the US regulatory norms at the India business operations for all consumer recovery processes Devised and brought out new OTS policy for resolution of long pending consumer recovery accounts Represented the enterprise as an active member of GIC (Global In House Centers) in India under the ambit of NASSCOM Member of Advisory Board of Literacy India, a non‐profit NGO which actively engages in educating the underprivileged children in NCR. Ensured that Encore’s efforts to strengthen the economic, social, and cultural fabric of the communities are channelized and sustained through this relationship

Asst Vice President

2002 - 2005

Responsible for strategic business planning for productivity, process improvements to meet consumer resolutions, service level operational efficiencies, cost management and overall budgetary goals for work groups across operations Directed implementation of critical projects across multiple operations

Asst Manager

1998 - 2001

Managed development and delivery of all operational training in coordination with key function leaders Lead the development and maintenance of internally developed courses and programs (classroom and e‐learning) Coached managers and employees to ensure skills imparted in training are applied on the job for enhanced performance Lead evaluation of training effectiveness and defined change/control mechanism implementation globally