Matteo Gamba

European Advisory Board (EAB) Member

2023

The Merchant Risk Council is the leading global trade association for eCommerce fraud and payments professionals. As a member of the European Advisory Board I advise on the direction of the organization in Europe, which currently supports over 450 member companies in over 30 countries.

Head of Product - Global Payments & Fraud

2023

• Responsible for the global product strategy across Payments & Fraud

Product Group Lead - Payments

2018 - 2022

• Direct ownership of the global payment processing experience (12 months GMV ~$13B), managing the P&L, defining the strategy, roadmap, org structure, hiring, and execution plans across 6 scrum teams (40+ people) • Managed 3 Senior PMs and 3 BI analysts and coached a broad set of stakeholders • Managed the relationship with commercial partners, including the renegotiation of key contracts • Drove the internal development and cross-functional adoption of a brand new decoupled payments platform that provides all teams at Wayfair with end-to-end payment processing capabilities and a standardized and optimized UX/UI (web + apps) • Oversaw key strategic projects (e.g. multi-PSP setup; third-party integrations; BNPL adoption; 3DS integration ahead of PSD2; e-wallet capabilities; Open Banking; omnichannel & retail POS)

Senior Product Manager - Payments & Internationalization

2017 - 2018

Led product management for 2 teams, with global coverage for all websites and apps: • Payments 💳 - new integrations, stability & performance, PCI compliance, security & fraud, vendor management • Internationalization platform (i18n) 🌐 - translations tools & processes, multi-lingual sites, localization settings

Senior Product Manager - International Stores (DE, UK, CA)

2016 - 2017

Oversaw the product/UX strategy for the storefront international team (websites & apps) • Translation of local user needs into new product features • Development of key strategic projects for international markets • Localized payments strategy • Feature parity among international stores (CA, UK, DE) and the US

Advisory Board Member

2022

Blogger

2015 - 2017

allaboutairbnb.blog is a personal blog reporting on Airbnb-related news to a growing community of hosts, guests & industry experts. Topics covered: product & UX updates, new features, A/B tests, marketing, brand & growth strategies.

Senior Product Manager - Growth

2015 - 2016

Product & UX for the growth and marketing teams, focused on increasing the customer base through the exploration of new acquisition & retention channels (referral programs, SEO, social, PPC, affiliate, mobile apps…). Roadmap planning, KPI definition and measurement, features' specifications, launch plan & iterations.

Product & UX Advisor - Mobile App

2014 - 2014

Consulting work to launch Tippn, a brand new iOS mobile app that redefines the football betting experience, introducing simple gamified mechanics to engage and entertain users.

Head of Product

2013 - 2014

Strategy, roadmap planning, and day-to-day execution to build a B2B2C SaaS platform allowing digital creators to publish & sell courses online.

Wimdu - Product Manager

2012 - 2013

Roadmap prioritization, KPI measurement, and new features planning for: • Marketing & Growth departments (SEO & social media on-site optimization, new CRM system) • Content team (tools and processes) • Operations and Customer Support (NPS & CSAT evaluation, internal/external reviews) • A/B testing and CRO, user testing and interviews, UX/UI enhancements

Wimdu - Head of CRM, Social & Growth

2011 - 2012

Led the teams responsible for CRM, email marketing, organic/paid social media, and brand reputation management.

Wimdu - Business Development & Online Marketing

2011 - 2011

Working in a fast-paced, highly entrepreneurial environment to develop and grow the business from its very inception. • Online Marketing (multi-channels) for the Italian market • Product specifications, QA, and localization of the Italian website • Support to the sales team (hosts acquisition, onboarding, and retention) • Management of commercial partners

Risk Management Intern

2010 - 2010

3 months internship, focused on defining the key initiatives needed to reduce the increased risk that followed the introduction of a class action legislation in Italy.

GatorNest program

2009 - 2009

Strategic consulting to help the company discover new market opportunities for the BidExpress product. Activity carried out as part of the GatorNest project, promoted by the University of Florida.