PS

Patrick S. Chung

AWS Engineer at Credence Management Solutions, LLC

Arlington, Virginia

Skills

Leadership
Teamwork
Public Speaking
Microsoft Excel
Project Management
SQL
CRM Databases
Data Analysis
Customer Service
Social Media
Microsoft Word
Time Management
Social Networking
Event Planning
Management
PowerPoint
HTML
Java
Business
Market Research

Education

Work Experience

  • AWS Cloud Engineer

    2019

2018 - 2019

  • Software Engineer

    2018 - 2019

    -Created and implemented 'Odyssey', a serverless migration tool that reproduces an application’s AWS infrastructure across accounts; currently under consideration for common-capability use across the enterprise -Architected AWS cloud infrastructure for team requiring a scalable, cost-efficient design for an application utilizing VPC, S3, Route 53, Auto-scaling, CFT, EC2, ECS, SQS, SNS, RDS Postgres, SWF, and more -Designed and implemented an automated Disaster Recovery solution for specific use cases using Boto and CloudFormation to meet regulatory requirements of cross-region high-availability -Consulted teams on best practices for AWS cloud architectures and worked to supply portable designs on a daily basis -Devised internal reporting site to host application testing results hosted in S3 and provide a dashboard with analytics derived from Athena queries

NC Area Health Education Center

2016 - 2017

  • Technical Analyst

    2016 - 2017

    -Provides database administration services for UNC medical air transportation -Aids with system administration responsibilities for Center staff of approximately fifty individuals -Receives education in JavaScript and SQL development to develop innovative solutions to aid with creating an interactive database on Center servers -Serves clients with technical support including software, network, and email troubleshooting on a number of platforms

2017 - 2017

  • Technology Analyst Summer Intern

    2017 - 2017

    -Served as business-lead during development of business architecture and qualitative analysis, while member of a Machine Learning initiative able to predict correct values from data breaks in Credit and Market Risk data with ~93% accuracy -Decreased the number of regulatory-reported violations by developing an automated workflow solution using Microsoft Excel to alert ticket-owners that their record was in danger of falling into violation -Implemented an automated user-testing template using Microsoft Excel to calculate and chart essential information -Shadowed project managers and business analysts while receiving sector-specific mentorship -Gained Capital Markets training, along with in-depth exposure to the technical operations of the trade-settlement process of an investment bank

  • IT Apprentice

    2014 - 2017

    -Promotes technological literacy among Kenan-Flagler students -Completes computer repair daily; including malware removal, network configuration and software troubleshooting -Provides troubleshooting services to clients, over the phone, email and in-person -Manages database overseeing all loaner materials belonging to UNC Kenan-Flagler -Exercises knowledge of Adobe Photoshop, Microsoft Office, FileZilla, and various other software programs on a daily basis

  • Summer Intern at Furniture Today

    2016 - 2016

    -Implemented data processes as part of roll-out of Customer Relationship Management (CRM) software (Infusionsoft) to develop a comprehensive view of company-customer relations -Interviewed sales department to gain insight of desired operation of CRM software -Gained knowledge of how business intelligence and analytics are applied within a B2B sales department, particularly in regards to customer interactions and sales outcomes -Learned in-depth knowledge of how a furniture publication company pursues sales leads and retains customers in markets such as High Point, Atlanta, Dallas, and Las Vegas.

  • Student Intern

    2015 - 2015

    -Utilized CRM Software to database leads and donations -Authored articles for publication in Rockingham Now newspaper -Edited videos of Center's activities for online publication

Reidsville Area Foundation (RAF)

2015 - 2015

  • Summer Intern

    2015 - 2015

    -Collected and summarized recent economic development studies for Rockingham County -Developed and updated a report card of key metrics in health, education and community vitality -Identified best practices and evidence-based programs in RAF focus areas -Created narrative and audiovisual stories that highlight key features of Rockingham County -Collected and reported data for healthcare, education or human services work in Rockingham County -Developed short videos featuring RAF-funded projects and initiatives