CD

Craig DAVIS

Founder | CEO | Advisor | Board Member | Investor

Manhattan Beach, California

Work Experience

  • Co-Founder

    2023

  • General Partner

    2020

  • Board Member

    2023

2021 - 2023

  • Advisor

    2021 - 2023

2019 - 2022

  • Founder

    2019 - 2022

    Acquired, November 2022

2018 - 2021

  • Board Member

    2018 - 2021

2018 - 2021

  • Founder

    2018 - 2021

2015 - 2018

  • Founder

    2015 - 2018

    Founder of Agent IQ. Conceptualized, designed, and built the initial versions of the platform. Recruited and grew a top-quality team to successfully execute on the vision of enhancing the scale and quality of cross-channel customer conversations for enterprises by leveraging AI and machine learning to boost agent performance. Clients included global brands and retailers like Nike and Proctor & Gamble.

  • Founder & CEO

    2015 - 2018

    Agent IQ solves the growing problem of providing high quality 1:1 customer service to customers at scale and in real time. By hybridizing machine learning and artificial intelligence with live customer service agents, Agent IQ enables brands to scale consumer conversations. Machine learning captures every exchange, training the artificial intelligence to provide the best customer experience possible. In addition to enhancing the customer experience at scale, the AI also acts as a virtual assistant to brand representatives, displaying suggested responses and equipping the agent with relevant knowledge in real time. Agent IQ saves brands from being forced to choose between quality or quantity of their customer service delivery.

  • Founder | CEO

    2010 - 2015

    The Relevant platform is built for enterprises to easily access and leverage customer data for more optimized marketing. Connect to user-centric data elements from any data source to create 360º timelines of customer experiences with your company for deeper insights, segmentation, and predictive analytics. Many organizations have important information scattered across silos and multiple channels; some in costly, legacy systems. It is expensive to maintain all those systems and time-consuming to find the information when it’s distributed. The Relevvant platform makes information storage, search, and retrieval easier and faster.

  • Co-Founder

    2009 - 2010

    An equity research boutique focused on providing institutional investors deep-dive fundamental research on public and private small capitalization companies.