Henry Robinson

Independent Consultant
2022
Led exploration of several startups including strategy, design/UX, customer acquisition, seed fundraising and light coding. Explored ideas in AR/VR, Decentralized Finance, Large Language Models and Enterprise Software

2022 - 2022

Product Manager
2022 - 2022
• Developed first-gen product strategy and roadmap for a VR work simulation platform with connected EKG monitor, used to facilitate DEI discussions; acquired by Talespin in Oct 2022. • Designed 1- to 2-hour virtual training programs cut into 15-minute segments and launched pilot programs for a hedge fund customer as well as a major furniture retailer. • Constructed Agile development framework plus requirements gathering and discovery processes.

2021 - 2022

Head of Product
2021 - 2022
Head of Product Management for SMB Health Insurance Marketplace. Responsible for hiring and mentoring Product Managers, implementing product discovery and analytics process and driving new business initiatives. • Enhanced core B2B product by adding new health-plan comparison toolkits along with integration capabilities and deeper reporting – leading to 50% YoY revenue growth to $40M. • Designed and built new B2C product, including UI/UX design and backend workflows, delivering 27% of total company revenues in the first year with 25% growth in year 2. • Launched remarketing campaign to convert lukewarm B2B leads into B2C customers, achieving a 2.5% conversion rate (with minimal effort) to new accounts estimated at ~$500,000 LTV. • Forged relationships and negotiated deals with Cigna, Aetna, Kaiser, Humana, as well as 8 smaller regional carriers to gain coverage in all 50 states.

2014 - 2021

Principal Product Manager
2014 - 2021
Led product management and product development for B2B mobile app suite driving the In-Dealership Automotive Service Experience, scaling customer base from zero to 25% of total market share. • Built, trained, and managed 2 Scrum teams of 18 resources, including product managers, engineers, QA analysts, and UI/UX designers responsible for features, functionality, and packaging. • Turned around struggling product (Xtime Engage) after taking the reins for research, product development, and relaunch, growing customer base from 150 to 2,500. • Orchestrated global rollout of innovative DTC payment tool, enabling consumers to approve and pay for vehicle repairs online for the first time. • Merged acquired competitor’s product line with Xtime Inspect. • Led COVID-19 response initiative to develop and rapidly deploy free product suite that proved crucial to keeping dealerships open while maintaining social distancing.

2010 - 2014

Senior Product Manager-Cloud Integration
2012 - 2014
Lead Product Management for data and business process integration of Ariba Solutions with leading ERP/CRM software suites. Manage relationships with 3rd party partners for integration middleware development and support. Notable Accomplishments: • Launched “The Ariba Integration Connector, Powered by Dell Boomi” solution to The Ariba Supplier Network; a 25 million dollar revenue opportunity. • Developed and managed partnership with “Dell Boomi” for outsourced development and professional services to support Ariba Integration Connector.
Head of Product - Ariba Discovery
2010 - 2012
Served as the head of product for Ariba Discovery, an upstart B2B eCommerce Platform within this longtime leader in spend-management technology (ultimately acquired by SAP). • Managed 1 product manager and ran Scrum teams in Sunnyvale and Bangalore. • Worked directly with B2B customers, engineering teams, and marketing experts to develop industry leading feature sets in line with customer requirements. • Designed a method for mining and aggregating data to create automated digital recommendations between buyers and sellers. • Led successful launch of an industry-leading product impacting 1M small businesses. • Successfully implemented pricing model to monetize a previously free service.

2007 - 2010

Category Manager eBay Motors Parts and Accessories
2007 - 2010
Oversaw category strategy, product management, marketing, pricing promotions, and business development for eBay Motors Auto Parts & Accessories, generating $240M GMV and $24M incremental revenue for 3 years. • Directed product launches and UX enhancements, including $8M UX redesign, bolstered by sales analytics, site metrics, consumer outreach, and community input. • Developed DIY installation community, launching eBay Motors content marketing, community management, and social media strategies. • Improved website by defining feature sets and requirements for UI redesign and establishing eBay search engine requirements. • Catalyzed growth in structured product search data by negotiating agreements with multiple product data aggregators. • Patented a method to show eBay.com listings on international sites when currency rates are favorable. (www.google.com/patents/US8429020B2)

2001 - 2005

Compartment Integration Engineer
2001 - 2005
Led Interior Systems Integration for GM Lambda Front Wheel Drive Truck Platform.

Head of Product | Managed teams of PMs, Business Analysts, Engineers, Designers | Experienced Product Executive | Marketplaces | E-commerce | Operations Software | Growth | ex-eBay