Jack Costello

Member

2015

Principal Consultant

2007

CTM Holdings, LLC develops mobile products and consults to businesses regarding their mobile strategy. Selected Products and Clients Airlines Reporting Corporation, Inc. CTM consulted to ARC in the area of their mobile product strategy, product design, product development and program management for their first consumer facing product BetterMyTrip released on iOS and Android. BMT is a white labeled travel itinerary tool with personalized ancillary offers, distributed by ARC's travel agency customers with their own branding and integrated inventory. mileBlaster frequent flyer miles app, Winner Travel+Leisure Best Travel Websites & Apps, 2013, 2011 Selected by CNET 10 Apps for Frequent Fliers, Finalist Global Business Travel Alliance & Wall Street Journal Business Travel Innovation of the Year Award 2012. mileBlaster tracks miles, finds bonuses, calculates awards and sends alerts before miles expire on Android, iPhone/Pad/Pod and the web. mileBlaster is designed to be integrated into all types of travel sites via API integration to power any travel application with onscreen miles calculations, cash or points tradeoffs - check it out on www.travelgrove.com/frequent-flyer Amadeus North America CTM consulted on the strategy and on the product development for an innovative agent facing widget for the AmadeusOne GDS booking tool in 2012 as one of the first AmadeusOne integration partners. TRX, Inc. (now part of Concur) CTM provided frequent flyer content and technology to TRX for the TRAVELINX mobile travel itinerary product launched in 2011, deployed to leading travel agencies and millions of travelers. Other clients; Hogg Robinson Group, Omega World Travel, Uniglobe Canada

Product Director

2005 - 2006

Convoq is an innovative company in the web conferencing market. www.convoq.com My role is product management - product strategy, product roadmap, product functional specs

Director of Product Management

2002 - 2004

Mediamap was a leader in the public relations automation market and was purchased by Bacons. * Launched new web based PR product * Designed product management processes * Managed department * Wrote business requirements and functional specifications

Senior Product Manager

2000 - 2002

FAST is a leader in the Internet search market. FAST provides the search engine for LYCOS. * Launched two new packaged software products, each with two additional versions, for the corporate Intranet/Internet document search market. Exceeded revenue projection. * Strategic product planning, competitive analysis, product pricing * Product business requirements, feature definition and prioritization * Message development and field training, sales support, proposal writing

Director of Professional Services

1997 - 1999

Delivered custom projects to customers in the mutual fund compliance financial services market.