Jay Baer
Customer experience strategist, researcher, and author. Keynote speaker. Tequila educator. Host of The Spirit Guides podcast.
Bloomington, Indiana
Invests in
Skills
Education
Investments
Work Experience
Host
2024
Host of The Spirit Guides show. The Spirit Guides takes you behind the scenes of the spirits industry, revealing the unexpected entrepreneurial journeys of ordinary people who became extraordinary influencers. From whiskey wizards to rum rebels, bourbon buffs to tequila teachers, this show uncovers how these passionate individuals ended up teaching the world about booze, cocktails, and beyond. Hear firsthand what it's really like to navigate the unusual path to success in this dynamic, fast-paced world. With laughter, learning, and the answers you crave, The Spirit Guides brings you the inside stories of your favorite spirit guides found daily on Instagram, TikTok, YouTube, and more.
Business Growth and Customer Experience Researcher, Author, Advisor, Speaker
2010
Inducted into the Professional Speaking Hall of Fame, I travel often to give presentations to business groups around the world. I help audiences gain customers through word-of-mouth marketing and content marketing, and I help audiences grow their business through better customer service and CX. I'm known as "the world's most inspirational business growth and customer experience speaker." >>Visit JayBaer.com to learn more about my popular speaking programs and my work as an emcee. Actual testimonials: "I usually live-tweet @jaybaer’s non-stop quotables, but too busy taking notes on the absolute speaking clinic he’s putting on over here. Storytelling. Audience interaction. Humor. Pacing. Platform mechanics. Inspiration. I mean, it ain’t even fair." "Jay’s on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had."
2022
Founder
2022
Founder of Tequila Jay Baer, one of the world's most popular tequila education and tequila reviews resources. Provider of bespoke tequila training and tasting programs for corporate and executive audiences. Official website at tequilajaybaer.com
2008 - 2023
Founder, global marketing and customer experience consultancy and research firm
2008 - 2023
I'm the founder of Convince & Convert Consulting, a digital marketing and customer experience advisory firm that helps the world's most iconic brands (The United Nations, 3M, Oracle, Cisco, Nike, Hilton, Caterpillar) gain and keep more customers. We help these brands improve their digital marketing, content marketing, social media marketing, email marketing, and word-of-mouth marketing. We also provide advice and counsel on customer service (especially online), CX, and influencer marketing (especially B2B influencer marketing). We do this in three ways: - Digital Marketing Workshops - Digital Marketing Maturity Maps, where we evaluate your present state and then deliver a 12-month operations plan to help you level up - Digital Marketing Strategic Plans, where we do a deep-dive on your program (and your competitions) and deliver a new and enhanced digital strategy. This is followed by several months of AMP (Amplify, Measure, Propel) where our team works closely with yours to put the new strategy into practice. >>Visit ConvinceAndConvert.com/Consulting to learn how my team and I can double your digital. I also run Convince & Convert Media, our education and resource hub for business executives. C&C Media includes our award-winning blog, our network of award-winning podcasts - including my long-running show, Social Pros - our weekly emails, and our video and webinar series. We work with partners like IBM, Oracle, Salesforce, Uberflip, SproutSocial, Agorapulse, CrowdRiff, Pattern89, Hyp3R and many more to co-create winning content marketing, and generate leads for their software solutions. >>Visit ConvinceAndConvert.com/Media to learn how we can create strong leads for your business.