JG

John Gleeson

Founder & Managing Partner, prev. VP Customer Success at Motive Inc.

San Francisco Bay Area

Invests in

Stages:

Locations:

  • Min Investment:

    $5,000.00
  • Max Investment:

    $20,000.00
  • Target Investment:

    $10,000.00

Work Experience

  • Founder & General Partner

    2023

    Success Venture Partners invests at Seed and Pre-Seed to support founders during founder-led Customer Success and every stage that comes after.

  • Co-founder - Customer Success Meetup

    2018

    The world's largest Meetup for Customer Success, hosting events in San Francisco and New York, including New York City Customer Success Week.

2017 - 2023

  • Vice President of Customer Success

    2017 - 2023

    Led Customer Success from $1 million in ARR through to $300 million in ARR, serving over 130,000 customers, supporting a team of 150 people and creating a company worth $2.85 billion.

2021 - 2023

  • Venture Scout

    2021 - 2023

2013 - 2017

  • Vice President Customer Success

    2013 - 2017

    First hire, led functions in Product and Sales before becoming VP of Customer Success

  • Founder

    2008 - 2014

    Exit Spring 2014

2011 - 2011

  • Product Manager

    2011 - 2011