Mihir Bhanot

Director, Personalization @ Amazon

2020

Senior Manager, Personalization @ Amazon

2016 - 2020

Responsible for Digital Personalization at Amazon which includes 40+ folks working on 9 teams. These teams work on product and program recommendations (Alexa, Books, Music, Apps, Fire Tablets, FireTV, Alexa Skills Store and more) and range from backend data science teams, front end software development for the web to Quality Assurance, DevOps and tools as well. They work at enhancing the user experience by using data at Amazon scale to help customers find what they want - when they want it AND faster than before. Our mission is to build automated, data-driven features to personalize discovery, shopping and "digital consumption" experiences at Amazon. We build to delight customers with easy and timely recommendations and experiences that take advantage of Amazon's expertise in Recommendations, Machine Learning and "Big Data". We work on optimizing existing experiences/algorithms and building/thinking-up completely new and innovative solutions to delight customers. We work on surfaces from Android, to Desktop (Web), to the Mobile Web, to iOS, to Alexa. We strive to constantly challenge existing ideas, processes and systems and are heavily experimentation driven. Everyone on our team is a customer obsessed, ownership driven builder and we are looking for people who aren't afraid to disagree and be disagreed with, and want to leverage one of the biggest datasets on the Internet.... Join Us!

Manager: Personalization for Apps and eBooks @ Amazon

2014 - 2016

Our mission is to build automated, data-driven features to personalize the shopping and discovery experience for Apps and eBooks at Amazon. We build to delight customers with great and timely recommendations and experiences that take advantage of Amazon's expertise in Recommendations, Machine Learning and "Big Data." We work on optimizing existing experiences/algorithms and building/thinking-up completely new and innovative solutions to delight customers. We work on surfaces from Android, to Desktop (Web) to the Mobile Web to iOS. We strive to constantly challenge existing ideas, processes and systems and are heavily experimentation driven. Everyone on our team is a customer obsessed, ownership driven builder and we are looking for people who aren't afraid to disagree and be disagreed with, and want to leverage one of the biggest datasets on the Internet.... Join Us! Job openings on my team in (Super Sunny!!) Irvine, CA https://www.amazon.jobs/en/search?business_category%5B%5D=search-and-discovery-technologies&location%5B%5D=southern-california-metropolitan-area Job Openings on the wider Personalization team: http://www.amazon.jobs/team/personalization-and-recommendations

Manager: Amazon Appstore for Android

2011 - 2014

Led multiple high performance teams of talented engineers and managers as the Appstore grew from its initial launch in 2011, to serve customers on millions of Kindle Fire and Android devices in just under 200 countries by the end of 2013. 2011: - Led the Appstore Device Services team from Oct 2011 to Feb 2012. Responsible for all services behind Appstore across all devices - Launched Kindle Fire in Nov 2011 2012: - Launched various partnerships with mobile carriers - Launched TestDrive on Android Phones via Appstore, May 2012 - Launched a rewritten, redesigned and localized Appstore in Germany, UK, France, Italy, Spain, Japan 2013 - Launched localized versions of Appstore in China, Canada, more EU countries and then the rest of the world in English - Inventor on a patent application related to App Recommendations - Re-built and redesigned Appstore from the ground up to focus on performance, agility, and innovative new features for customers. Launched in Oct 2013 - Launched localized versions of Appstore in Brazil and Australia - Launched a number of large partnerships with carriers/OEMs - Coordinated Appstore's 1st ever internal hackathon across Seattle, Orange County and Bangalore 2014 - Launched Amazon Coins on Android Phones and Tablets in the US, UK and Germany

Global Program Manager & Vice President

2011 - 2011

Responsible for Inventory Management project streams across Securities Lending Trading technology globally.

Vice President

2010 - 2011

Experienced technologist, leader and program manager responsible for a global cross-functional team of 15 technologists and project managers. Adept at functional analysis, technical design, project prioritization/budgeting, people/career management and communication across all levels of the organization.

Program Manager

2009 - 2011

Program Manager for the Positions Calculations platform in Securities Lending Trading Technology. Oversaw a global team of 7 people working on short-term, medium-term and multi-year projects. Responsible for all aspects of project delivery from functional analysis, triage, code-reviews, migration plans and scalability/volume related enhancements. Maintained roadmaps, involved in budgeting/forecasting and responsible for working with stakeholders and product development to prioritize projects.

Project Manager and Team Lead

2006 - 2009

Technical Lead

2006 - 2008

Analyst / Developer

2004 - 2006

Advisory Board Member

2005 - 2011

Developer

2003 - 2003

Undergraduate Student Researcher @ REU 2001

2001 - 2001

Student Researcher at the Center for Discrete Mathematics and Theoretical Computer Science (DIMACS) as a part of the Research Experiences for Undergraduates (REU) 2001. DIMACS was founded in 1989 as an NSF funded Science and Technology Center (STC). Website: http://www.dimacs.rutgers.edu/