Patrick S. Chung

AWS Cloud Engineer

2019

Software Engineer

2018 - 2019

-Created and implemented 'Odyssey', a serverless migration tool that reproduces an application’s AWS infrastructure across accounts; currently under consideration for common-capability use across the enterprise -Architected AWS cloud infrastructure for team requiring a scalable, cost-efficient design for an application utilizing VPC, S3, Route 53, Auto-scaling, CFT, EC2, ECS, SQS, SNS, RDS Postgres, SWF, and more -Designed and implemented an automated Disaster Recovery solution for specific use cases using Boto and CloudFormation to meet regulatory requirements of cross-region high-availability -Consulted teams on best practices for AWS cloud architectures and worked to supply portable designs on a daily basis -Devised internal reporting site to host application testing results hosted in S3 and provide a dashboard with analytics derived from Athena queries

Technical Analyst

2016 - 2017

-Provides database administration services for UNC medical air transportation -Aids with system administration responsibilities for Center staff of approximately fifty individuals -Receives education in JavaScript and SQL development to develop innovative solutions to aid with creating an interactive database on Center servers -Serves clients with technical support including software, network, and email troubleshooting on a number of platforms

Technology Analyst Summer Intern

2017 - 2017

-Served as business-lead during development of business architecture and qualitative analysis, while member of a Machine Learning initiative able to predict correct values from data breaks in Credit and Market Risk data with ~93% accuracy -Decreased the number of regulatory-reported violations by developing an automated workflow solution using Microsoft Excel to alert ticket-owners that their record was in danger of falling into violation -Implemented an automated user-testing template using Microsoft Excel to calculate and chart essential information -Shadowed project managers and business analysts while receiving sector-specific mentorship -Gained Capital Markets training, along with in-depth exposure to the technical operations of the trade-settlement process of an investment bank

IT Apprentice

2014 - 2017

-Promotes technological literacy among Kenan-Flagler students -Completes computer repair daily; including malware removal, network configuration and software troubleshooting -Provides troubleshooting services to clients, over the phone, email and in-person -Manages database overseeing all loaner materials belonging to UNC Kenan-Flagler -Exercises knowledge of Adobe Photoshop, Microsoft Office, FileZilla, and various other software programs on a daily basis

Summer Intern at Furniture Today

2016 - 2016

-Implemented data processes as part of roll-out of Customer Relationship Management (CRM) software (Infusionsoft) to develop a comprehensive view of company-customer relations -Interviewed sales department to gain insight of desired operation of CRM software -Gained knowledge of how business intelligence and analytics are applied within a B2B sales department, particularly in regards to customer interactions and sales outcomes -Learned in-depth knowledge of how a furniture publication company pursues sales leads and retains customers in markets such as High Point, Atlanta, Dallas, and Las Vegas.

Student Intern

2015 - 2015

-Utilized CRM Software to database leads and donations -Authored articles for publication in Rockingham Now newspaper -Edited videos of Center's activities for online publication

Summer Intern

2015 - 2015

-Collected and summarized recent economic development studies for Rockingham County -Developed and updated a report card of key metrics in health, education and community vitality -Identified best practices and evidence-based programs in RAF focus areas -Created narrative and audiovisual stories that highlight key features of Rockingham County -Collected and reported data for healthcare, education or human services work in Rockingham County -Developed short videos featuring RAF-funded projects and initiatives