RB

Ritesh Bhatia

Coach- Change, Profitability, Growth and Developing Talent

Metro Manila, National Capital Region

Invests in

Stages:

Locations:

  • Min Investment:

    $5,000.00
  • Max Investment:

    $50,000.00
  • Target Investment:

    $25,000.00

Work Experience

  • Founder & CEO

    2024

    Neviant is dedicated in developing mid to senior talent in the Philippines with help of assessment platforms, framework learning and coaching .

  • Partner

    2024

    Positive Momentum is a leader in Consulting helping clients be catalysts of change, helping growth + profitability and help build pragmatic strategies to win war of talent.

2008 - 2023

  • Executive Vice President Operations

    2008 - 2023

    Senior Executive responsible for large global clients in Technology, Telco, Travel and BFSI space. My key focus has been to help clients with their strategy to outsource in key locations. Transform their business by delivering a clear reduction in total cost to serve through operational excellence and transformation tools.

2004 - 2008

  • Relationship Leader

    2004 - 2008

    Responsible for Outsourced sites in Philippines. Managing Opex , KPI, Deploy Key Projects and site operations for vendors in Manila region.

2003 - 2004

  • Senior Manager

    2003 - 2004

    Responsible for Transitions and operations of Collections/Outbounding process with focus on cross selling.Ramped the process to 300 FTE from inception and created best of breed operations. Responsible for delivering best gross margins across all processes and healthy P&L for the company.

2001 - 2003

  • Service Delivery Leader

    2001 - 2003

    Responsible for Charge Cards division Contact Centerof 200 employees for US Consumers. Part of the Initial team responsible for setting up Launch of the center in Gurgaon India. Exposure in Training,Transition Queue,Huge Ramps and eventually delivery for Operations.

  • Duty Manager

    1996 - 2000

    Managing the Front desk operations of the largest luxury chain of hotels in India. Responsible for major share of revenues by selling rooms, meeting with high profile clientle upon arrival. Managing large and key delegate movements and groups with high revenue potential. Managing the entire front office operations staff and their growth.