Satyam Kantamneni

Chief Executive Officer | Managing Partner

2022

Successfully guided UXReactor's exponential growth, placing it on the Inc5000 and SF Fast100 lists for four consecutive years (2020,2021, 2022 and 2023), demonstrating its position as the fastest expanding firm specializing in User Experience design and product strategy.

Managing Partner | Chief Experience Officer

2019 - 2022

Orchestrated value-creation initiatives that culminated in billions of dollars. Success stories include partnerships with Tekion (valued at over $3.5B), CloudKnox (acquired by Microsoft), CloudVector (acquired by Imperva), and Earlens (Time's product of the year), among others such as Nokia, ServiceNow, VMware, and Compass.

Co-Founder | Chief Experience Officer

2015 - 2018

Identified a need for strategic application of Experience Design in businesses, leading to the founding of UXReactor. Created the internal PragmaticUX (PUX) methodology as well as the related training and grooming program at UXReactor. Steered the organization's mission towards leveraging the transformative power of Experience Thinking, contributing to business growth and substantial additional revenue generation for clients. Constructed a global design organization that spans three continents, boasting a team of over 45 committed professionals dedicated to pushing the envelope in experience design and product strategy.

Official Member

2020

Board Advisor (Acquired by Tyler Technologies)

2013 - 2016

Advised on all aspects of User Centered Design and Processes. Acquired by Tyler Technologies

Managing Director, User Experience & Design

2009 - 2015

➢ Responsible for building and leading the first dedicated Experience Design organization at Citrix as the first hire on the Design team. Accountable for driving the User Experience, Product Design, UX strategy and execution for all revenue-generating enterprise products worldwide, including the flagship XenApp, XenDesktop, and Netscaler product line. ➢ Built up a direct UX&D team of 50+ cross functional team members consisting of User Researchers, Prototypers, UX Designers, and Visual Designers with a customer-centered innovation mindset. Also responsible for indirectly helping the CX team scale to a team of over 120. ➢ Drive the vision and development of Citrix's key Cloud Innovations including Citrix Workspace Services and Workspace Suite with an outside-in customer-centric approach. ➢ Responsible for driving customer centric innovation throughout Citrix, by driving multiple initiatives including the 20% Program, Citrix Incubator Program, Design Thinking Hackathons, as well as Design Partners program. ➢ President's Club 2014 (Top .5% employees@ Citrix)

User Experience Manager

2005 - 2009

Managed an eclectic team of 18 UX professionals based out of North America, Europe and Asia Accountable for driving and maintaining the vision/strategy for UX design for various areas/flows such as PayPal Resolution Center, Risk & Operations, Internationalization/Localization for sites across EU, APAC & RoW and PayPal Core Payments. Responsible for raising PayPal's India Design Center (IDC) of 30+ designers from scratch (Initial team: from 0 designers to 12 designers in 1 quarter) and providing ongoing strategic management of this team.

Sr. User Experience Specialist

2004 - 2005

Led the User Research, Product Management and Interaction design of the stalled internal customer support software platform to launch and adoption across 200+ internal agents. Managed the direction of Information Architecture, Interface Design, and Usability for all enterprise products and platforms Effectively Institutionalized UX across the organization with buy-in from Sr. Management, Engineering, and Business Units.

User Experience Architect

2003 - 2004

I had a notable impact and contribution through design and research consulting for organizations like Diebold, Ethicon Endosurgery (J&J), Nationwide Insurance, CheckFree Corporation, and Huntington Bank. A significant accomplishment was leading the User Research and Interaction design for the redesign of CheckFree's (now Fiserv) internal customer support software platform. This successful project resulted in over 1000+ agents benefiting from improved efficiency and quality of customer service workflows, leading to substantial time savings to the tune of over a million dollars on an annualized basis.

User Experience Researcher

2002 - 2002

I made a significant impact by driving design and research for diverse products at Siemens North America, particularly in the Siemens Medical & PLM software groups.

Graduate Research Assistant

2001 - 2002

Studied human-robot collaboration in complex environments using a telerobotic system that was created from scratch. This work was acknowledged as a Ph.D.-level journal paper.