Invests in
Locations:
Min Investment:
$100,000.00Max Investment:
$1,000,000.00Target Investment:
$300,000.00
Skills
Education
- TW
- TU
Lists including Sharad
Work Experience
2022
Platform President (Trainerize, GymSales)
2022
At ABC Fitness, our 'why' is to turn fitness visions into seamless reality. We chip away at this mission, by bringing to life exceptional fitness experiences through our 4 platforms (Glofox, Trainerize, Ignite, Evo)
2022
Limited Partner
2022
LOI Venture is a $20M Pre-Seed Fund focused on founders aged 15-30 attending the LOI Program. (We occasionally, write cheques into non-LOI attendees).
2020
Member
2020
Member
2018
2008 - 2022
CEO / Co-Founder
2008 - 2022
Bootstrapped and customer funded growth from 0 to $25M ARR. Acquired in 2020 by ABC Fitness, a ThomaBravo portfolio company.
2014 - 2017
Chief Customer Officer
2014 - 2017
Saas offering for retail. Acquired by Lightspeed for $500M
Advisor - Customer Success
2014 - 2014
2015 - 2017
Advisor - Customer Success
2015 - 2017
Advisor to the CEO and VP Customer Success, around NPS, Churn, and Expansion.
2011 - 2014
Director, Customer Success
2011 - 2014
An early member of the Hootsuite Executive team, responsible for leading the Global Customer Service team, Professional Services team, and Customer Success programs to deliver delight to it's 9 million users, across SMBs and large Enterprise. Responsible for identifying and implementing improvements to drive customer loyalty and success across channels, segments and products. A key driver in launching and leading HootSuite's NPS Loyalty Program.
2010 - 2011
Business Analyst / Product Manager Consultant
2010 - 2011
Provided strategic and business planning consulting, delivering a Market Requirements Document (MRD) and a Product Requirements Document (PRD) for a Risk Management and Fraud Detection product, for banks and credit unions.
2006 - 2010
Director, Professional Services
2010 - 2010
Directed the Professional Services, Customer Support, and Client Delivery teams. Managed key relationships with customers, vendors, and distributors.
Senior Business Analyst / Project Manager
2006 - 2009
- Leadership role in leading a small team of Business Analysts - Large scale project roll outs (> 1,000,000 USD) - Contributed to RFP efforts and technical sales process - Managed mobile software deployment project that included 250+ sites and 6000+ users - Successfully implemented and managed the portfolio of more than 40 customer accounts (SaaS & On-Premise) – Notable Deployments: Google, Safeway, Simon Property Group, Sony Electronics, Sony Playstation, Sony Music, Visa, Capital One, Accenture, Fox Entertainment - Attended industry tradeshows and conferences as an exhibitor