Vivek Chopra

VP of Engineering
2022
Indigov builds and operates a modern constituent experience platform for our representative democracy, and serves customers in the United States House of Representatives, State legislatures, Governors, Attorneys General, Mayor, and City/County Council offices. Currently leading all engineering functions: Product Development, Infrastructure, Quality & Release, as well as Security & Compliance.

2019 - 2021

Head Of Engineering
2019 - 2021
Data security and privacy infrastructure. Lead engineering (Product development and Infrastructure) during the series B to series C growth stage

2015 - 2019

Director of Engineering
2015 - 2019
Multiple product and platform initiatives at Zendesk: • Sunshine CRM: Lead the development of services and UX for Sunshine, Zendesk's developer-first CRM platform, as well as building and scaling out it's engineering org across SF and Melbourne (ref: zendesk.com/sunshine) • Abuse & Fraud: Built a cross-functional anti-abuse organization from the ground up, spanning software developers, analysts, and abuse OPS roles. Lead team in developing services, tools, data dashboards, machine learning models to protect against fraud; defined processes to handle abuse incidents. • Security Engineering • Zendesk's Developer APIs, including network tier services for authentication, analytics, and rate limiting. • Lead the effort to address technical and operational issues around our go-to-market for China.

2013 - 2015

Director of Software Engineering
2013 - 2015
API Management Platform: Authentication, Authorization, Rate limiting, and Analytics at scale. • Managed a geographically distributed engineering organization- dev., performance engineering and QA- and teams spanning platform engineering, front-end/UX, integration, and developer tools. • Development and operational responsibilities for services that handled over a billion API calls and a terabyte+ of data every day • Rolled out major changes to software infrastructure without downtime/customer disruptions- moved from proprietary technologies to big-data stack (Flume, Kafka, Cassandra, HDFS) for cost, scale, and deployment models. • Transitioned engineering teams from a small startup environment to a larger role within Intel, and more than doubled their size while preserving team culture.

2005 - 2013

Engineering Manager, Network Services and Middleware
2008 - 2013
• Sony's Advertising and Analytics systems for consumer electronics (CE) devices - responsible for overall product architecture, development, and delivery. • Worked with SCEA Business Development and partner companies on various gaming related monetization initiatives.
Staff Software Engineer
2005 - 2008
• Lead engineer for Sony’s advertising solution for the PlayStation platform. Developed architecture and implementation of the PlayStation advt. management system, ad servers, impression tracking servers and ETL systems.

VP Of Engineering at Indigov