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2022 - 2024
2024 - 2024
Product leader for App-ID technology & PAN-OS Lifecycle Mgmt. Leading a team of PMs focused on Security, Enhancements, Ease of Upgrade, and Simplified Onboarding across the Palo Alto Networks Platform. App-ID: A way to identify applications from Layer-7 network traffic so sanctioned apps can be allowed, tolerated apps can be controlled by function, and unsanctioned apps can be blocked. Introduced as the differentiator for NGFW, now with 85K+ customers, across NGFW, Prisma Access and SASE.
2022 - 2024
Leading a team of Sr. PMs focused on our SaaS / Data Security solution within next-gen Cloud Access Security Broker (CASB) / SASE / SSE. HIGHLIGHTS: *PM Leader with P&L responsibility of SaaS Security Inline product (ALC SKU + Bundles) -580% inc in licenses sold during tenure -275% dec in COGS -40% growth of Cloud Application catalog (ACE) *Platform focus on SaaS discovery / Shadow IT (including CASB risk scores around AppIDs as highlighted in The Forrester Wave : SSE Soln, Q1 2024). *Co Leader / Author or Unified Policy & Control across Prisma Access + NGFW enforcement (inc successful launch of Tenant Controls, a key competitive gap) *UEBA ML Behavior Threats (authored Strategy & PRD; Launched April '24 (https://www.paloaltonetworks.com/blog/sase/uncover-suspicious-saas-activities-with-behavior-threats/) *Innovating with co-pilots and Gen AI solutions (Precision AI launch) *Responsible for leading Strategy, Roadmap, Customer & Prospect Exec Briefings, Webinars, and Sales/SE/CE Engagements.
2018 - 2022
2021 - 2022
*Leading a team of Sr. PMs focused on multiple product areas: Reporting, Policy, Integrations/APIs *Responsible for strategy, roadmap, prioritization, and execution *PM ownership of Umbrella Dashboard (Admin, RBAC, Onboarding, Accessibility, Internationalization), across our large scale cloud security platform (5B dns requests/day). Also, driving product growth experiments (WalkMe, Intercom, Amplitude), in order to facilitate rapid prototyping for inc. Adoption, Onboarding, & Customer Sat/NPS so as to improve Retention (NRR/GRR) & Revenue (ARR) KPIs across our 25k customer base / 100M+ active users.
2019 - 2021
Leading a team of Sr. PMs focused on Integrations & Partnerships (SD- WAN, DDI, APIs), expanding Base & Growth (AARRR, Internationalization, Accessibility), and pushing our roadmap fwd. through product delivery + GTM strategy & execution. PM business leader responsible for accelerating DNS Security SaaS subscription business ($400M+ ARR, 100M+ Enterprise & Consumer DAUs), within Cisco's Cloud & Network Security portfolio. Active in both outbound thought leadership (Gartner MQs, Webinars, Roadmap presentations to CISOs) as well as inbound Strategic Planning delivery + execution to support C-Level Programs (QBR, OKR leadership).
2018 - 2019
PM Business Lead, CASB Business. Responsible for driving strategy, roadmap, and revenue *PM Lead responsible for defining and delivering Shadow IT integration into DNS Security for visibility, compliance, and control from concept to launch. *Shipped App Discovery Product (workflow mgmt, risk analysis tool) within a year (build-measure-learn agile approach). To date, still the highest viewed report across our 100M+ user base. *Represented CASB business unit to help close largest deal (auto industry), in history (MM $$) *Influenced prospect opportunities & renewals resulting in 3 largest consecutive rev quarters *Prepared and delivered Analysts roadmap briefings & demos (Gartner MQ & Forrester Wave) *Recipient of Tech Advisory Group's "Raving Fan Award" for contributions to field initiatives
2016 - 2018
2016 - 2018
Leveraging product & program management experience, lean principles to advise and impact the creation of the "right product". Actively leading product strategy and development by driving product specs, requirements to balance the intersection of Feasibility (can we do it?), Viability (can we make $$?), and Desirability (does anyone want it?) Projects Delivered: ------------------- *Cisco Cloud Security: Identify CASB market and growth opportunities *Cisco Cloud Consumption as a Service - Product owner responsible for innovating + scaling Shadow IT SaaS offering (Visibility & Compliance pillars). Facilitated internal acquisition to Cisco Cloudlock team (Sept 2016). More info found here: http://tcrn.ch/2aT1jPN
2016 - 2017
2016 - 2017
Stack Labs, the leading innovator in next generation connected home and building technologies, seamlessly integrates sensors and lighting controls for better living. Stack has created the world’s first responsive lighting platform that offers occupancy and ambient light sensing in addition to the comfort and safety of automated circadian lighting. Product / Strategy Advisor - helping the team to surface and validate new markets opportunities
2014 - 2015
2014 - 2015
Responsible for building next Gen Real-Time distributed system to scale MZ’s needs in Gaming (#1 Top Grossing Game on iOS & Android as of Aug, 2015) and beyond. Co-authored MVP spec of next gen. real-time eventing system (SaaS / PubSub ). Led Agile dev team (Erlang focused), through iterative approach in successfully releasing ALPHA + BETA revs of product used to solve in game chat / NLP conversational analysis. Drove Roadmaps & Go-to-market planning: SDKs, API Service Provider implementation, Dev Dashboard Defined and delivered several showcase front end applications built off next gen technology. Evangelist / Presenter at numerous strategic level meetings to MZ board, exec mgmt., and co. wide all hands meetings. Initiated company-wide culture around sharing to foster open communication & innovation (Product Demo's, Brown Bags, CMU + Cornell Recruiting Event).
2012 - 2014
2012 - 2014
Responsible for building products used by large brands, media companies to transform their sites into vibrant, real-time social experiences. Direct correlation to multi $MM revenue, renewable enterprise agreements. Owner of the Echo App Ecosystem (Conversations, Stream, NewsFeed, Trending, Moderation, etc..), AppServer (distribution and deployment technology), and Echo JS SDK. Driver of roadmap, product mkt, and partner development via Agile (Asana, GitHub) Notable Echo enabled experiences in production: -Commenting on Foodnetwork.com with 60k recipes, 1.5MM ratings & reviews -Trending, contextual commenting, Live Q&A, Live Streams on http://noticias.univision.com -Moderation, Analytics, Galleries across Advance Digital’s 12 local domains (300+MM streams/mo) -Echo Conversations on Nasdaq.com, WashingtonPost.com (100+MM stream/mo) Echo Cloud Services topped 85 Billion API Calls, 4 Billion Real-time Streams (http://bit.ly/1f4QqCl)
2011 - 2012
2011 - 2012
Ning was purchased by Glam Media in December, 2011. Responsible for roadmap relating to Glam Social which allows businesses and brands to manage social communities. Delivered products to allow publishers to promote their own content as well as feature the sponsored advertising Glam delivers against it. Defined requirements and worked with Agile App Dev teams to release features to the 100M members on the Ning platform (Jira Agile, Confluence). Shipped products: Updated and Localized Welcome Emails, VIP subscription and ning.com Funnel Optimizations, Forums revamp, and Improved Invite Friends feature with API integration to Facebook, LinkedIn, and WindowsLive (http://bit.ly/MjdPBz) Defined Admin UI spec, user stories for new opensource Subscription mgmt. system
2011 - 2011
2011 - 2011
Ning makes it easy to build custom and powerful social websites. As a consumer offering, we reach 100M unique MAUs and are growing at more than 2,000 new social networks / month. Responsible for Partnerships, Localization, & Subscription Billing/Revenue Implemented and launched localized content + subdomains for Top int’l markets (uk.ning.com, ca.ning.com, br.ning.com, de.ning.com, fr.ning.com) resulting in a 25% increase in trials and traffic and a 10% lift in organic search traffic due to SEO within 2 months (http://bit.ly/MFnW74) Defined feature set and monthly reporting metrics to support discount pricing revenue share model with largest hosting company in Brazil (Locaweb: http://bit.ly/NrSMKZ) resulting in a lift in trials and conversions to region Developed and executed an Overdue Enforcement model built into the product and billing system to capture outstanding monthly reoccurring revenue (MRR), from delinquent network creators. In less than 6 months, this resulted in $150k+ collected from 5% of accounts, 7% networks retired and purged, and overall accuracy of subscription revenue drastically improved Responsible for leading all product translations through vendor, support for 23 languages
2006 - 2010
2006 - 2010
GlobalEnglish focuses on empowering individuals to work and communicate more effectively using Business English skills. Product offered as a SaaS enterprise and consumer solution (B2B and B2C). Acquired by Pearson in May 2011. Led the release of a Tier 1 English Assessment product - BELITPlusTM, built on Adobe Flash® focused on Speaking, Reading, Listening, and Grammar activities and resulting in sales of over $200,000 in the first 6 months. Drove collaborations across WW functional teams (product management, sales, corporate marketing, field enablement, support, and training), through Agile/Scrum process to define, develop, test, and pilot the product (Sharepoint, VersionOne). Established first ever Release Readiness criteria by collecting objective, measurable metrics in scorecard approach. Managed all aspects of Kids Learning Service. Delivered Online Reseller Program platform from concept to launch in 6 months (focus: China, Korea). Achieved 40% revenue and 60% learner increase over 18 months. Actively drove international partner relationships, created sales and marketing collateral, and defined analytics of key program metrics. Responsible for managing Partner Programs focused on customer insights and metric analysis such as Satmetrix adaptive conversations (Net Promoter Score), Usability Testing, Worldwide SyncDevTM , Speech Recognition proof of concept.
2006 - 2006
2006 - 2006
Led distributed team of 10 Sr. Strategic Application Engineers focused on quick turnarounds of pre and post sales design activity for Top Tier revenue generating customers such as Cisco, Nortel, EMC, and Motorola. Facilitated and prioritized daily inquiries from customers and sales to determine best opportunities for design wins and success. Initiated new online engagement process for incoming Sales requests; Created and delivered training to Field Management.