RM

Rose McCourt

Operations Leader

London, England

Investor
VC

Invests in

Stages:

Series A
Seed

Locations:

London

  • Min Investment:

    $200,000.00

  • Max Investment:

    $2,000,000.00

  • Target Investment:

    $1,100,000.00

Skills

Business Travel
Expense Management
Internal Communications
Operations Management
People Management
Recruiting
Onboarding
Diversity & Inclusion
Office Administration
Diary Management
hr admin
Interpersonal Skills
Event Management
Written Communication
Project Management
Teamwork
Customer Service
Microsoft Office
Communication Skills
Sales

Education

Work Experience

LocalGlobe

2017 - 2023

  • Operating Partner

    2020 - 2023

    Advanced through progressively senior roles over ~7 years, contributing to operational strategy, team scaling and organisational development. Managed cross-functional team members, driving strategic initiatives and enhancing internal processes. Acted as a pivotal resource for organisational development, employee engagement and strategic growth. Key Achievements: Led and successfully embedded a values process for the organisation Collaborated closely with senior leadership on organisational development projects Implemented a comprehensive hiring process, facilitating the team’s expansion from 7 to 34 members Spearheaded the Blackout Tuesday diversity initiative Conducted and acted on insights from the company’s first diversity survey Worked with senior leadership to develop and implement a new compensation structure Engineered a business continuity plan during the COVID-19 pandemic Streamlined internal communications Acted as a key, trusted organisational resource, providing support across the company through onboarding, mentoring team members and assisting with navigation and integration to the organisation

  • Operations Director

    2019 - 2020

    HR Management: Administered HR functions, benefits and policy development People Management: Managed teams across various functions Internal Communications: Managed communication strategies and operational updates Community Engagement: Contributed to strategic planning and foundation activities Project Management: Led strategic projects aligned with company objectives

  • Operations Manager

    2017 - 2020

    Executive Support: Provided support and eventually led a team to oversee diary and travel management Facilities Management: Oversaw office operations and logistics Event Planning: Organised community, investor and internal events Portfolio Support: Engaged with and supported the firm’s initiatives for portfolio companies

Sizmek

2012 - 2017

  • Sales Operations Manager, EMEA

    2015 - 2017

    Progressed from Sales Support to Sales Operations Manager, gaining experience in supporting EMEA sales teams and collaborating with cross-functional teams and Country Managers globally. Key Achievements: Supported and enhanced the efficiency of EMEA sales teams through comprehensive reporting, insightful data analysis and creation of sales materials. Expanded responsibilities to include collaboration with marketing teams, helping to provide a seamless integration of sales and marketing strategies. Organised and executed client and company events, ensuring successful delivery and impact. Worked closely with Country Managers globally to streamline processes, share best practices and align regional sales strategies with overall company objectives.

  • Sabbatical

    2014 - 2015

    Travelling.

  • Sales and Marketing Support, UK

    2012 - 2014

    Sales Support: Provided reporting, data analysis, and sales materials. Cross-Functional Collaboration: Worked with marketing, finance and product teams. Event Management: Organised sales conferences and company events. Global Coordination: Facilitated travel and coordination with Country Managers.

CharityGiving

2009 - 2012

  • Café Supervisor & Fundraising Officer

    2009 - 2012

    Worked during my time at university to support my studies.

Swinton Insurance

2008 - 2008

  • Call Centre Advisor

    2008 - 2008